Dear Mr. Alford,
I wanted to take a moment to tell you what a pleasure it has been buying a home from you. As a Realtor, I have shown your homes many times and appreciate and respect the quality and care that go into every single one of your homes. They truly are stand-out and I have always felt that way. From the moment you walk in the door, you experience quality and pride. Every light bulb is on and working, every surface is polished and clean, every design detail has been thought of and you just know that same care is behind every frame and piece of drywall that you can't see. You can tell that the home has been built right!
The biggest compliment I can pay you however, is that after looking for a home for over three years, my husband and I decided to buy one of yours in Prosper, Texas. I always had a feeling we would and I can not tell you how honored I am to say that I own an Alford home.
The people that you have in place working for you are top-notch. They are professional. They are honest. They are experts and they are helpful. You have assembled a tremendous team and you should be very proud of all that Alford Homes stands for and has to offer.
You have my continued enthusiasm and support and again, I thank everyone on your team for making this such a positive experience and for making me so proud of my new home.
Tom Grisak, Realtors
The purpose of this letter is to thank you for the wonderful experience your team provided my family. As we previously discussed, it was with a great deal of trepidation that my husband and I decided to build again. Prior building experiences were not very pleasant. Once we saw the layout of the house and saw countless examples of your superior work, we decided that building with Alford Homes was the right choice.
From the start, working with Ashley Smith was both pleasant and easy. Mary Ann Land, our designer, and Edward Rodriguez, the Superintendent, were both easily accessible and ensured our extreme satisfaction every step of the way. The weekly updates provided throughout the process made the experience fun. The freedom with which to make design selections was also wonderful. Every time we visited our house throughout the building process, subcontractors would stop work to discuss matters with us and make sure we were happy. The attention to all the minor details and the workmanship throughout the house are spectacular.
We have felt very blessed to work with such an honest builder who has shown a great deal of integrity and pride in his work. All of your fellow employees and subcontractors represent your company well.
I would say to all potential home buyers, the decision to build with Alford Homes will be bring joy for many years to come. We wish you all the best in your future endeavors.
Working with Greg was a pleasure – we got the new home finishes we wanted – and a gentleman we could trust to work with.
— S Ferenc Northwood Hills Resident
We are getting settled into our great home. Our energy bills were lower last month than on our home in Plano and no one is living in that one!
— Angelina Kenefick
First, I want to apologize for the delay in sending this note to you. As you may recall, I am in the process of retiring after 42 years of service with Hertz and transferring responsibility over to several successors. At the same time, Hertz is going through major transformation brought about by changes in ownership (we are now a public company once again) and various other changes. Also, we have been moving form OKC to Prosper with a target to be full time residents by the end of January, my formal retirement date.
Now the purpose of this note; you have another very happy Alford customer to add to your long list! As we told you in the beginning, we are experienced home owners having owned 13 homes before this one, and we are demanding. Alford Homes has exceeded our expectations on every front.
Most of our prior homes were new and there are always problems with new homes. The real test is how these problems are dealt with and in this area, Alford Homes is the best. Again, we are demanding owners and without exception, as issues develop, they are dealt with professionally and expeditiously.
I wanted to offer special thanks to Ian and Ashley who have been great to work with through this process. Ashley was very helpful and thorough in leading us through the specification process and Ian never fails to come through with his assistance is needed. Both really care about Alford customers and they demonstrate this in every discussion and every action they take.
Rest assured that we will spread the word about Alford quality and Shirley and I wanted to take this opportunity to wish Julie and yourself all the best for the New Year.
Charles L. Shafer (soon to be retired)
We are pleased in how your company has managed finishing construction on our home- with us being away...You have a team to be proud of...
(soon-to-be Prosper, TX)
Greg, our house is simply amazing, unduplicated and absolutely everything we dreamed it would be. The quality you put into your construction is very pleasing to the eye and assuring to the mind. Ed is a great asset to your team. He does what he says he will do and makes sure we are satisfied. He's the man!!
— Tascha Tonneson
"If you are interested in the attributes of quality, value and integrity, Alford Homes is someone with whom you should do business.
"Well - just wanted to say hello and also wanted to tell you that I have been so pleased with our experience building with Greg ... starting from our dealings with you (Ashley) ... to working with Julie Bobbit (designer) and Matt Eller(construction manager) .... YOU ARE ALL GREAT! ;-) SMILES!
— Matthew and Evelyn Combs
Not that there was ever any doubt but thought you might like to know the appraiser commented to our mortgage broker that he looks at many homes and this home is very well built. Exact words, "THIS IS ONE GOOD BUILDER".
Mark & Caryn Shepherd
Teri and I wanted to take a minute, now that we have moved in, to tell you how much we appreciated working with you and your team during the building of our beautiful Alford home.
Truly a professional.
John & Teri Lindsay
Jayne and I wanted to let you know how happy we are in our new home. The process of building a custom home can be quite daunting, but you and your team made the entire experience, from design to completion, a real pleasure.
If anyone ever asks for a reference, don't hesitate to have them contact us. We would recommend you to anyone. Thank you for building our dream home.
Please let Matt and Julie know how much we appreciate them and their hard work.
John and Jayne Baumgarten
Tanya and I wanted to take the time and let you know how very happy we are with the home you built. Your attention to detail, spacious rooms, great view of the backyard, and your staff has made our home-buying experience on that many people wish for, but few actually receive.
Darren and Tanya Brennan
We're at the end of our building process, and it's been a terrific experience. The quality of service, employees and home has met all our expectations.
The response to our needs is as high today at the end of the process as was prior to our sales commitment.
A personal thank you for making the process painless.
Kevin P. Dooney